There are currently two flavours of the Virgin Media Super Hub ; "New Super Hub" and "Super Hub".
Connecting OpenView through a wired Ethernet is highly recommended. Plug the Ethernet cable into one of the 4 Ethernet ports on the back
of the Super Hub
and the other end into the Ethernet port on your OpenView.
On our Super Hub router the LEDs work differently to that described on the Virgin Media site under "Set up a wired connection"! We never get a green Ethernet light illuminate.
This is what happens
1) With OpenView powered down (power lead to OpenView still connected or not) no Super Hub Ethernet LEDs illuminate.
2) Power cycle (turn the power off to OpenView then to on when it has been powered down properly) OpenView, the yellow Super Hub LED illuminates, then after a second or so flashes on and off. (Ethernet Link Layer up when yellow LED illuminates, IP Network Layer activity when yellow LED flashes)